NEW CUSTOMERS ONLY! GET 25%off all orders over £40
NEW CUSTOMERS ONLY! GET 25%off all orders over £40
NEW CUSTOMERS ONLY! GET 25%off all orders over £40
NEW CUSTOMERS ONLY! GET 25%off all orders over £40


UK Saver Delivery 3-5 Days. - £2.99 
UK Next Day Delivery (if ordered before 1pm, delivered the following working day) £4.99 (Excludes orders on Saturday & Sunday)
UK Saturday Delivery (next day if ordered before 1pm Friday) £6.99
Standard International 7-12 working days (Excludes Sat/Sun) £16.99

Isle Of Man 3-5 Working Days  £10.99
Republic of Ireland Standard Up to 3 working days (if ordered before 9pm) £14.99

Please note that the estimated shipping times include processing time at the warehouse and are calculated from the date the order is placed.

Please note these prices are as above, regardless of the size of the parcel or number of items ordered. Although our couriers do everything they can to reach these schedules 100% of the time, we cant guarantee that you will receive your goods within the estimated delivery times (with exception of Next Day Delivery when ordered before 10pm).

UK deliveries may be made any time between 8:00am and 9:00pm. Please try to ensure that there is access to the delivery property during this window, however, if you are not at home, our couriers will attempt a delivery to a secure location or leave your parcel with a neighbor.


Delivery - Where possible we will deliver all of your items together. This means that your parcel(s) may take slightly longer than the times stated above. Please see the website for more information.

Please note - This email is an acknowledgment that we have received your order. It does not form an order confirmation or acceptance of an order.

All orders are subject to our terms & conditions

Please be advised that returns have a cost of £4.99 per returned item that will be deducted from the refunded amount. This is due to cost increase. We are trying to keep this increase minimal for our customers.

Please be advised when sending back an item for exchange you will be required to make a payment of £3.99 for the cost of shipping when we send out your exchange, this can be done via PayPal and our team will contact you to organize the payment once we have received your return.


we hope you are satisfied with all your purchases, but if you need to return an item, you can do so within 10 days from the date your parcel was dispatched.

*Please note returns can take up to 14 working days to be processed and refunds can take 3-5 working days to appear in your account depending on your bank. if you purchase from a bundle offer but return one item from that bundle offer, the offer is then canceled. then full price applies to the item you have kept and you will be refunded the difference. for further information please email customer service @ more details please read our full returns policy

Items must be returned within 10 days of receipt.
Items must be unworn and unwashed.
Pierced jewelry cannot be returned for health and hygiene reasons.
Underwear and swimwear can only be returned if the hygiene seal has not been removed.
Beauty products and accessories cannot be returned for hygiene reasons.
Shoes must be tried on indoors.
Items must have all tags attached.

All returns postage is paid by the customer.


  • all orders placed over a bank holiday or weekend will be processed and dispatched on the following working day
  • once orders have been completed, we are unable to amend any items or cancel orders
  • Please ensure all delivery addresses and instructions are entered correctly.
  • please be advised due to Brexit, international customers may be charged by their customs and borders law to pay vat and/or customs fees. this will depend on the customer's country. 
  • please note: Justgal is unable to advise what customs charges may be applied to international shipments. any customs charges are applied at the discretion of the courier and local laws and all customs charges will be payable by the customer and will not be covered by Justgal. for more information, please get in touch with your local customs office if there are any unexpected delivery charges at your end.

Justgal cannot be held liable for any lost or stolen parcels due to any courier fault or specific delivery instructions left for the carrier or due to the wrong address provided at the time order was placed.



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