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Our website uses 15 cookies. These cookies allow us to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and to improve our website. We are required by law to provide you with clear and comprehensive information about the cookies that we use and if this page does not answer all of your queries you should contact us.

Our cookies do not store information which could be used to identify you personally, such as your contact details.

We use the following cookies:

Strictly Necessary Cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/Performance Cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality Cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting Cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name	Purpose
vscommerce	A session identifier cookie that disappears after the browser is closed. This is a unique ID that references the database entry holding information such as the basket contents, logged in status and other information.
VSReferrer	An identifier that stores that website that referred you
VSCurrency	An identifier that references the currency the prices are displayed in.
VSVatPrices	An identifier that references if prices are shown inclusive or exclusive of VAT.
VSCategoryGroup	An identifier that references the last top level category visited.
VSCourierID	An identifier that references the courier the customer has selected.
VSCountryID	An identifier that references the country the customer has selected.
VSWishlistId	An identifier that references the database entry holding the visitors wishlist on the website when they are not logged in.
VSWishlistToken	An identifier that references the database entry holding the visitors wishlist on the website when they are not logged in.
vs_login	Secure login token if the visitor selected for the website to remember them.
Google Analytics	Non-personal information used to track a visitors route through the website. This is used to find at which point customers have abandoned the checkout process and is used to improve the website. You can read more information on the cookies used by Google Analytics uses on its information page
VSMultisiteIPRedirected	An identifier that flags if we have automatically redirected the visitor to a more appropriate version of the site depending on their location.
locale_prefix	An identifier used to keep a visitor on a specific version of the website.
vsa	An anonymous identifier used for VSAnalytics - a tool to analyse the health of the Visualsoft platform. This is not linked to any personal information.
vre_did	An anonymous identifier used to improve recommendations from the Visualsoft platform.

The information set out in "How We Use Cookies" relates to the cookies that we set on our website. In addition to these cookies, our website also uses third party cookies which are set by a domain other than our website.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Our website uses Third Party Cookies from the providers found in the table below, if you require further information about what those cookies are or how they are used, you should contact those providers directly.

3rd Party Name	Additional Information
Google	We utilise the online advertising services of the third party companies listed on the left, and each of their sites use may set cookies to help identify which adverts are clicked on/interacted with.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. Precisely how cookies are blocked will depend upon the browser that you use. If you would like further information please contact us.

What Will Happen If I Disable Cookies?

If you choose to disable access to cookies on your browser you will not be able to login, register or purchase from this website.

Information on how to disable cookies in popular web browsers can be found below:

	PC Instructions	MAC Instructions
	Firefox 13 and newer At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click 'Options' Then select the 'Privacy' icon Set the 'Use custom settings for history' in the 'Firefox will' dropdown Untick 'Accept cookies from sites' to disable cookies	Firefox 13 and newer At the top of the Firefox window, click on the Firefox button and then click 'Options' Then select the 'Privacy' icon Set the 'Use custom settings for history' in the 'Firefox will' dropdown Untick 'Accept cookies from sites'
	Google Chrome Click on the tool icon at the top right of your browser window and select 'Settings' Click the 'Show advanced settings' link, locate the 'Privacy' section, and select the 'Content settings' button Now select 'Block sites from setting any data'	Google Chrome Click on 'Tools' at the top of your browser window and select 'Options' Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button Now select 'Block sites from setting any data'
	Internet Explorer Click on 'Tools' at the top of your browser window and select 'Internet options', then click on the 'Privacy' tab Under 'Settings' move the slider to the top to block all cookies	Internet Explorer N/A
	Microsoft Edge Click on the three-dot 'More' icon in the top right then select 'Settings' from the menu Scroll down to the bottom of the settings menu and click 'View Advanced Settings' Under the 'Cookies' field press the dropdown arrow and select 'Block All Cookies'	Microsoft Edge N/A
	Safari N/A	Safari Click on 'Safari' at the top of your browser window and select the 'Preferences' option Click on 'Security' then choose 'Accept cookies' Select the 'Never' option
	Opera Click on the Opera icon in the top left of the window Select 'Settings' and choose 'Quick Preferences' Uncheck 'Enable Cookies'	Opera Click on the Opera icon in the top left of the window Select 'Settings' and choose 'Quick Preferences' Uncheck 'Enable Cookies'

PC Instructions

MAC Instructions

Firefox 13 and newer

At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click 'Options'
Then select the 'Privacy' icon
Set the 'Use custom settings for history' in the 'Firefox will' dropdown
Untick 'Accept cookies from sites' to disable cookies

Firefox 13 and newer

At the top of the Firefox window, click on the Firefox button and then click 'Options'
Then select the 'Privacy' icon
Set the 'Use custom settings for history' in the 'Firefox will' dropdown
Untick 'Accept cookies from sites'

Google Chrome

Click on the tool icon at the top right of your browser window and select 'Settings'
Click the 'Show advanced settings' link, locate the 'Privacy' section, and select the 'Content settings' button
Now select 'Block sites from setting any data'

Google Chrome

Click on 'Tools' at the top of your browser window and select 'Options'
Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
Now select 'Block sites from setting any data'

Internet Explorer

Click on 'Tools' at the top of your browser window and select 'Internet options', then click on the 'Privacy' tab
Under 'Settings' move the slider to the top to block all cookies

Internet Explorer

Microsoft Edge

Click on the three-dot 'More' icon in the top right then select 'Settings' from the menu
Scroll down to the bottom of the settings menu and click 'View Advanced Settings'
Under the 'Cookies' field press the dropdown arrow and select 'Block All Cookies'

Microsoft Edge

Safari

Safari

Click on 'Safari' at the top of your browser window and select the 'Preferences' option
Click on 'Security' then choose 'Accept cookies'
Select the 'Never' option